Privacy Policy

Last updated Date : 4 july 2024

Introduction

Welcome to Shakti Samvad. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our application.

Information We Collect

1. Personal Information:

   - Name
   - Email address
   - Documents details: Documents such as identification cards issued by any government agency, educational degrees related to qualifications, certificates of being honored with a special title, and bank account details.

2. Usage Data:

   - Device Information: Type, operating system, and unique device identifiers.
   - App Interaction: Features used, pages visited, and time spent.

3. Location Data:

   - Geolocation: For more accurate astrological readings, we may collect your approximate location.

How We Use Your Information

1. To Provide Services:

   - To know the astrologer's qualifications and reliability, and to provide the user with the right expert related to astrology.
   - To make payments into astrologers' bank accounts.

2. To Improve Our App:

   - ⁠Analyze user interactions to enhance features and usability.

3. To Communicate:

   - Send updates, newsletters, and promotional materials with your consent.

4. Legal Obligations:

   - Comply with legal requirements and enforce our terms of service.

Shakti Samvad does not share any user information with third parties.

1. Legal Requirements:

   - Disclosure of information as required by law or in response to valid legal requests.

2. Business Transfers:

   - In case of mergers, acquisitions, or asset sales, your information may be transferred.

Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

1. Access and Correction:

   - You can access your personal information through the app and request us to update your personal information via phone call or WhatsApp number.

2. Deletion:

   - Request the deletion of your data by contacting us at [contactastroshiv@gmail.com].

3. Opt-Out:

   - Unsubscribe from promotional emails by following the opt-out instructions.

Children's Privacy

Our app is not intended for users under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any changes by posting the new policy on this page with an updated effective date. No separate notification will be provided via email, phone number, or any other means.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [contactastroshiv@gmail.com]
- Address: C/O Raj Shivam 23/1350 Shivpuri Belbanwa Motihari 845401, Bihar India